Privacy Policy
Last updated: June 5, 2026
1. Introduction
AssetFlow, Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our asset management platform and related services ("the Service").
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number, company name, and billing details. We also collect information about your use of the Service, including asset data, work orders, maintenance records, and log data. We use cookies and similar technologies to enhance your experience.
3. How We Use Your Information
We use your information to: provide and maintain the Service; process transactions; communicate with you about your account and updates; improve and develop new features; ensure security and prevent fraud; and comply with legal obligations.
4. Data Storage and Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments. Your data is stored on secure cloud infrastructure with redundancy and backup protocols. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. After account closure, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.
6. Sharing and Disclosure
We do not sell your personal information. We may share data with trusted service providers who assist us in operating the Service (e.g., hosting, payment processing, analytics), subject to confidentiality obligations. We may also disclose information if required by law or to protect our rights and safety.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to object to certain processing. To exercise these rights, contact us at privacy@getassetflow.net.
8. Cookies and Tracking
We use cookies and similar technologies to remember your preferences, analyze usage patterns, and improve the Service. You can control cookie settings through your browser. Disabling cookies may affect certain features of the Service.
9. Third-Party Services
The Service may contain links to or integrations with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.
10. Children's Privacy
The Service is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
11. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers, in accordance with applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@getassetflow.net.